Want To Ace Your Next Interview?

I dabbed vigorously at the coffee drips on my tie as I glanced up at the clock. It seemed to pound in slow motion in my eardrums with every tick of the second hand, or maybe that was just the rush of blood trying to burst through the walls of my veins. I let my breath out slowly trying to silence the questions swirling around in my mind. Am I dressed too casual? Too formal? Will they like me? Will they see any potential or value in my skills? Will they even consider hiring me? The call of my name interrupted my thoughts. I looked up to see a man and a woman, each professionally dressed and clasping a clipboard in their hand. I gulped and tried to swallow my anxiety. It felt as if these two had the power to change my life forever.

Job interviews can often feel incredibly overwhelming, and your thoughts can spiral quickly into irrational anxiety. Yet with a little forethought and planning, you can walk into your interview with confidence. There are five things to consider when preparing for an interview:

·      What you want

·      Your brand

·      Their return on investment

·      The company history

·      The five most common interview questions

#1 Know What You Want

Before you can fully embrace confidence, you’re going to need to know your purpose. What do you hope to accomplish by interviewing for this job? If you are hired for this job position, what do you want your title to be? What kind of growth do you hope to achieve as you apply yourself to this job? Where do you see yourself in three to five years? Do you have a desired professional trajectory?

If you can’t answer these questions, you shouldn’t be interviewing. It is imperative to your career success for you to know your goals and dreams and plans. It’s not enough to simply want a means of income. Know why you are interviewing for this particular job and how it fits into your career path.

#2 Know and Align Your Brand

You may have heard professionals talk about building your own brand, but have you really thought about what that means? Your brand is an atmospheric representation of who you are. It’s a swirling blend of your personality, your style, your values, and your skills.

Think for a minute about coffee shops. All coffee shops have coffee. All smell like coffee. All usually have chairs and tables. That’s what makes a coffee shop. Now think about the differences in coffee shops.

Imagine yourself walking into the most popular coffee shop in the nation. Nearly every chair in the small shop is full. The sounds of the blender and espresso machine and laughter and chatter wash over you. You stand in line beside a tall shelf full of bags of coffee and mugs available for purchase. Your coffee size is large, no matter which size you order because grande, venti, and tall all mean the same thing. When you are handed your coffee, your name is written in Sharpie on the side. The entire atmosphere is the Starbucks brand.

On a side street of downtown Spokane, across from a shop full of old books, stands my favorite coffee shop of all time: Madeline’s. A chalkboard with swirly handwritten coffee flavors stands just inside the door. Light pours in through the store front window spreading like a blanket across the old wooden floor and the wooden tops of the few small tables that line the middle of the shop. On the right side of the tables is a line of booths, each with a different dainty light fixture hanging over it. To the left of the tables, an old glass display case shows off several cakes and cookies and pies. Your coffee is served in a large porcelain mug, with the cream swirled into a heart floating atop a light brown sea of deliciousness. The entire atmosphere is the Madeline’s brand.

Just as it is more than the presence of coffee that creates a coffee house brand, it is more than the presence of skills and talents that creates your brand. It’s how you naturally present those skills. It’s the atmosphere that you naturally create. It’s how you do your best work.

Know your brand. When it comes to leadership, what is your style? Do you allow everyone to throw out ideas and then let it all shake out naturally? Or do you value relationships and building trust? When it comes to accomplishing tasks, is your focus on speed and checking off lists as quickly as possible? Or do you tend to take a little longer in order to put an emphasis on getting it done right? What about your personal appearance? Do you tend to dress super trendy and eclectic? Or do you dress more neutral? Once you’ve come to understand your brand, evaluate the brand of the company you are interviewing with. Adjust what you need to in your personal brand to align with their brand. If it differs greatly, perhaps this company is not the place for you.

#3 Consider the ROI

As you sit down and the first word is uttered, remember that the interview is actually a sales meeting between you and the employer. Both of you are the seller and the buyer. You are selling yourself. They are selling the open position. Both you and the employer must decide if it is a good fit.

All sales people know that any business deal must have a good return on investment (ROI). What is put into it must come out of it and multiply. As the employer is interviewing you, they are analyzing the amount of investment they must put into you, as well as what they will get in return. They want to be sure that you are a good investment for their company. They are looking for someone to that can fill the open position while saving them time and money and increasing the company income. Take a look at the role you are applying for and consider how your unique brand can give them a good return on their investment in you.

In the process, also consider your return. You are on the verge of investing a large part of your life to this company. What will you get in return? Know your value as well as the going rate for this role, but don’t be satisfied with a simple paycheck or even good benefits. Ask yourself what you will personally gain from this, both from a career trajectory focus as well as for your brand and personal life. Once you and the employer are sure this is a good fit for you, you can discuss compensation and benefits.

#4 Learn the History and Brand of the Company

There is no better way to show your interest and willingness to invest in the company than to do your research. Scour their website. Ask around. Learn all you can about the company. Not only will this allow you to ask the right questions and drop the right comments, proving that you know the company, it will also verify in your own mind that this company is one that you wish to work for. When that emotional connection is made in your own mind, you will radiate strong confidence in the middle of the stresses of the interview. And there is no greater selling point than confident passion.

#5 Prepare for the Five Most Common Interview Questions

While you can’t always know exactly what will be said and asked during a job interview, you can think ahead and plan your answers to the five most common questions.

“Tell me about yourself.” This is not the time to go into your family ancestors and number of pets you’ve had in your lifetime. This is a business question, so describe yourself and your history in a business format. Try this formula or something similar: “I am a (adjective), (adjective) (title), specializing in (your specialty). I use my skills to (action and ROI).”

If you’re an office manager, it might sound something like this: “I am an energetic and systematic office manager, specializing in process implementation. I use my organizational skills to assist companies in identifies what changes need to be made in their everyday processes to achieve greater efficiency.”

“Where do you see yourself in 3-5 years?” This question is twofold. Firstly, they do not want to invest the time and money in your training if the open position is only a very short stop on your career journey. They want to know that you intend to truly apply yourself and give them a return on their investment. Additionally, having a plan for your career future shows vision and initiative: two very important values in any employee.

“Tell me about a time you failed on the job?” This question can cause some discomfort, but there’s no need to feel like you’re tattling on yourself. The employer understands that no one is perfect. They simply need to know how you handle situations when you do make a mistake. Do you take responsibility and do everything possible to make it right? Do you shift blame to other people and expect others to fix it? Do you cower and freeze, unable to make coherent decisions? How you handle failure tells a lot about your values.

“What did you least like about your last job?” Your answer to this question gives them insight into your expectations of the workplace. It points out to them the things that are important to you. It’s simply another link in knowing if you are the right fit for their company.

“What are your weaknesses?” Again, the point is not to tattle on yourself, but rather to be honest about the areas you may need extra training in or may need to apply yourself to improving. And you’re always free to talk about some of the ways that you’re currently shorting up your weaker areas.

Closing Thoughts

Remember that this interview is as much about you knowing if this company and position is right for you as it is about them finding out if you are right for them. Come with your own set of questions for them. What about their company do you want to know more about? Do you need them to clarify the exact expectations of the role you would play in their company? Know what’s important to you and make sure you are clear on those topics before leaving. If the interview seems to have gone quite well, you may want to end with a question that clarifies the next step of action. Perhaps you could ask, “If we were to take this conversation to the next level, what would the next step be?”

Now that you have your interview preparations ironed out, you can skip the anxiety. You can walk into that interview room with your back straight, your shoulders square, and your words steady.

To book your complimentary 30 – minute career strategy session, click here.

Are You Leveraging Neuroscience In Your Career?

We all try to leverage what we can to enhance our careers, and lives. Whether it’s eating healthier, getting more sleep, exercising more, or continuously learning, we’ll take any advantage we can get our hands on. But we hardly talk about neuroscience; our neuroscience, and we can use it to our advantage. Why is that? Neuroscience is the scientific study of nerves and specifically how they (the nerves) affect our learning and behavior. However, for the purpose of this blog, we’re going to think of neuroscience as the science of our brain. In a world where change is rapid, the need for understanding social behavior - and its/our neuroscience - is becoming more and more important, especially to one’s career.

So, lets talk about how you can leverage neuroscience to your advantage. Specifically, lets look into key indicators of emotional stability and instability, and how you can take control of them in an effective and strategic way. One model, SCARF, focuses on how individuals collaborate and influence each other, and the ways in which our brain provides a reward or threat response. Its main focal response points include:

• Status: The word status represents the social standing that we as individuals hold in relation to others; to ourselves.
• Certainty: When we are certain of things, we’re more comfortable; capable.
• Autonomy: Autonomy is the belief of having control over our environment. When this happens, we feel less threatened, and can thrive
• Relatedness: Relatedness ultimately determines the perceived trust of an individual or organization (whether they are in or out of our circle).
• Fairness: Being treated with perceived fairness is ultimately rewarding to our brains. We feel as if we’re equal; enough.

In each of these domains of social experience there are two responses in which our brain responds; we either see them as a reward or a threat. And as we begin to understand the nature of each individual domain, we all can begin to protect ourselves from the threat responses; maximizing the reward responses.

So, lets talk about a few of the domains, and how we can minimize the threat responses within them, while maximizing the reward responses.

(1) Status:

As we discussed earlier, status simply represents the social standing that we as individuals hold in relation to others. Now, it’s important to understand that it can be very easy to threaten someone's sense of status, even by simply giving advice, suggesting that someone is ineffective with a task, or by having a micro debate. An example of this may be a job interview. In said interview the interviewee may see the interviewer as of a higher status, thus having a fearful or timid response.

Some ways to protect your status, and the status of others around you include:

• Give others the opportunity to give themselves feedback
• Ask questions; don’t make assumptions
• Plan important conversations ahead of time; don’t just execute them at random

“When I look at a person, I see a person - not a rank, not a class, not a title.”

(2) Certainty:

Uncertainty creates discomfort, and discomfort can be negative in many different ways. An example of this may be a job seeker who doesn’t fully know what they want in a career or position (they are uncertain). Because of this, their tendencies and conversations come out as broad and not focused.

Some of the ways you can combat discomfort in yourself and your business include the following:

• Create a plan or strategy
• Break things down into bitesize objectives
• Identify clear expectations

When things are mapped out, certainty is fostered. Just by having a plan, you can create perceived certainty for you and your business, and ultimately build a reward response for your brain.

“I act with complete certainty. But this certainty is my own.”

(3) Fairness:

Fairness is not about right vs. wrong; many situations can be equivocally both. What’s important for us to realize is this: Perceived fairness in the workplace, or in your career, helps provide unity, and things that are perceived as unfair generate a negative response.

An example of this may be one of the following situations:

• The company is downsizing, but leadership is making more than ever. Fair?
• A colleague works the same amount of hours as you, but they make 75% more. Fair?

“Fairness does not mean everyone gets the same. Fairness means everyone gets what they need.”

As you continue to leverage neuroscience to your advantage, it’s important to remember that you are wired for specific responses; to perceive things as rewards or threats. Through understanding the SCARF model, you’ll be able to better control your responses, and tailor them towards rewards. You’ll also be able to help others do the same.

For more questions on how neuroscience can influence your career for good, schedule a complimentary 30-minute strategy session.

References:

Rock, D. (2008), SCARF: a brain-based model for collaborating with and influencing others, NeuroLeadership Journal, Issue One